Service Hotline
021-54864878
021-54864878
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- Add：B-101,No.241,Fangdong Road,JiuTing Town, SongJiang District, Shanghai
- Email：hqkf@kangliex.com
- Service Hotline：021-54864878
DHL- German DHL express service is the market leader in the global express industry. The network can be sent to 220 countries and regions, covering more than 120,000 destinations (major post area code area), and provide delivery and Courier services to enterprises and private customers. We have deep and extensive cooperation with DHL, representing almost all DHL service projects. Due to the large shipment volume and excellent service, our price advantage is obvious and delivery is fast. Strong cargo handling capacity, perfect logistics operation system, professional logistics operation team are your driving force for success.
the cost of the project
The calculation formula of DHL volume weight is as follows: long cm X wide cm X high cm /5000. If the volume weight of goods is greater than the actual weight, the volume weight shall be charged according to the volume weight.
DHL international express surcharge
Remote surcharge: the surcharge of remote areas for the express delivery to remote areas is required. The standard is: 3.5/KG, the minimum charge for each ticket is 160 yuan, and the remote surcharge requires additional fuel surcharge.
Fuel surcharge: general quotation including fuel (note: fuel additional cost will be different every month, please refer to the DHL's official website, fuel surcharge fluctuations, a direct impact on the price fluctuations will follow)
The calculation method of the surcharge for excess weight is as follows
The same ticket goods (a DHL waybill), no matter how many pieces, as long as there is one or more than one side length of more than 120 cm or actual weight more than 70 kg, the DHL will charge 600 tickets/surcharges, charged for a fuel surcharge. (if there are 3 pieces of the same goods, the actual weight is 50kg, 80kg and 200kg, and the dimensions are 10*50*130cm, 50*100*125cm and 100*150*150cm respectively, DHL will only charge a surcharge for the extra long overweight.)
Refer to the aging
The package shall be calculated from the date of delivery to DHL warehouse, and the reference time limit for normal delivery shall be 2-7 working days (the time limit for express delivery shall be from the date of online delivery to the date of receipt of express delivery), except for special circumstances. The delivery time has a lot to do with customs clearance time and flight arrangement.
DHL reference time list.
Southeast Asia 1-2 (working days)
North America 2-3 (working days)
Europe 3-4 (working days)
Other 4-7 (working days)
Cargo tracking
The DHL's official website：?http://www.cn.dhl.com/zh.html?
Compensation/insurance/other value-added services
The compensation standard
For less damaged pieces, out of stock, express mail, such as the recipient received express inconsistent weight, quantity, packages and damaged the express, please the recipient feedback received 24 hours of arrival destination DHL parcel lost or damage. And within 7 working days, the record number and accident certificate registered by the recipient in the local place will be provided to our company, so as to claim for compensation from DHL. Such as via DHL after check, the highest compensation for free shipping, the compensation package of the declared value, the highest do not exceed 100 usd, damage or loss should be according to the actual loss amount the percentage of total compensation, but highest compensation does not exceed usd 100. Caused by the customs spot check lost express Courier after the customs, the customs open the parcel check, may lead to goods in a parcel lost, postal parcels (in whole or in part) is missing, or seizure by customs. We shall not assume any responsibility arising therefrom.
insurance
We can purchase insurance on behalf of our company. Please contact the sales representative for the charging standard.
Matters needing attention
Item description
You need to fill in the actual product name and quantity when you declare the product name. Do not accept gifts or sample declaration.
Declared value
DHL has no requirement on the declared value. The customer can decide the amount to be filled in by himself. It is recommended to declare according to the actual declared value of the goods, so as to avoid high tariff and penalty.
Recipient address
DHL does not accept the P O BOX email address, and must provide the receiver's phone number. The above information should be filled in English, and no other languages are acceptable.
Special notes:
For the goods sent to Nigeria, the weight of a single item should not exceed 50KG, and the weight of a single ticket should not exceed 50KG.
For express items sent to Angola, the weight of a single item shall not exceed 50KG, and the weight of a single ticket shall not exceed 250KG.
The weight of a single piece sent to Tunisia shall not exceed 30KG, and the weight of a single ticket shall not exceed 40KG.
Express to Algeria, not exceeding 40KG per piece;
To Ecuador, Lebanon, Turkey, Bulgaria and Russia to stamp the original invoice for customs clearance.
