Terms of service
This terms of service are entered into on the date of signature of the sender. Both parties are the company and the senderTerms of service. "Goods" as mentioned in this article refers to goods that have arrived at our company or have been signed and received by our staff.
The limitation of liability in this clause shall apply to each shipment. If the sender requests greater protection,
Insurance can be purchased separately.
1.restricted and prohibited shipment
The senders agree that the goods they deliver are all transportable.
The following items are not acceptable:
1) belonging to the international air freight association (IATA), the international civil aviation organization (ICAO) and other relevant government departments or Hazardous goods, dangerous goods as specified by the organization, and goods that are prohibited or restricted in transit (restricted items: electricity)Pools, articles with batteries, pharmaceuticals for emergency use in medical or scientific research, guns for sports, live goods, or goods not exceeding the standards Magnetic goods, perishable goods, radioactive goods, vaccines, seals, etc.
2) goods (including but not limited to: fake and inferior goods and spray containers) that the company deems cannot be transported safely and legally, alcoholic liquids, asbestos, butane lighters, medical waste, toxic substances, corrosive substances, food, tea, present Gold, checks, counterfeit notes, medicines, dry ice, inflammable and explosive goods, obscene articles, magnetic goods and oxides exceeding the standard And organic peroxide, weapons and ammunition, soluble paint paint, animals, cash, bearer negotiable instruments, valuables Metals and minerals, firearms, ammunition, human beings, pornographic materials and illegal narcotics/drugs and other items prohibited by local law from mailing.
2.Inspection
The company shall have the right to sample and open the goods for inspection without prior notice to the sender, if the goods are found to be restricted or prohibited Goods, the company will detain all goods on that day, do not do delivery processing.
3.Delivery and non-delivery
The sender ensures the accuracy and completeness of the delivery to the addressee. The shipment cannot be made according to a PO BOX or only Delivery by postal code, will be delivered at the address of the addressee provided by the sender (the first recipient of mail in postal delivery) Should be regarded as consignee), but not necessarily delivered directly to the addressee himself. If there is a central receiving point at the recipient's address,The cargo will be dispatched to the receiving point.
In any of the following cases, the company will handle the goods in a reasonable manner according to the requirements of the sender, and the additional expenses incurred shall be borne by the sender:
1) the recipient refuses to accept the goods or pay taxes;
2) the goods are considered unacceptable;
3) customs clearance sender information does not accord with the actual goods (cargo clearance invoice from the sender to the company, such as the customs required to provide the real sender seal clearance material, the sender needs to cooperate with the customs reason);
4) the recipient cannot be identified or found. Such as the sender can't provide timely treatments or purpose governments can't accept the sender processing, the company can have the right to give up the goods, and need not take any responsibility to the sender or others.
4.Freight
The company released the freight does not include the remote and special products, special packaging related additional costs, part of the freight need to the goods actual weight or volume calculation standard of the two high computing, the company can be on any goods weighing and measuring data to confirm the calculation. Sender that should be paid to the company or return the transportation service charge by the company itself or on behalf of the sender, recipient, and everything that happens to any third party shipment fees, surcharges, storage charges, tariff and other taxes and fees (part of the express way may not be able to know in advance additional cost, final cost will be subject to carriers, bills). When the goods sent by the thing that belongs to this terms and conditions mentioned in article 3 of the company do not send the situation should also pay all the resulting return shipping charges, import fees, compensation, damages, fines and other related expenses.
5.Return the goods
1) if one of the reasons mentioned in article 3 of this agreement "delivery and non-delivery" is caused by the goods entrusted by the sender to the company, the company shall return the goods to the domestic operation center after confirmation by both parties.
2) the company does not make a time commitment for the goods returned by the sender, subject to the specific notification time of the company.
3) the company can provide 7 days free storage service for the goods detained by the sender for any reason. Within 7 days, the company will contact the sender by phone or email for advice on handling. For more than 7 days, the company will charge the shipper the relevant fees according to the way of suzhou warehousing business. Over 6 months, the sender has not yet given the disposal opinion, and the company will destroy it as the case may be.
6.Responsibilities of the company
The liability of the company to the shipper under this clause shall be limited to the direct loss and shall not exceed the published limit of each mode of transportation. Because the sender's prior to the special risks insured, the company does not undertake any other loss or damaged (including but not limited to profits, income, interest and future business losses), whether the other is special or indirect losses or damages, whether or not the company on to accept the goods before or after knowing there is the damage of the risk of loss or damage. Only one claim per shipment can be made and such claim will be regarded as the full and final solution to the loss and damage. If the shipper considers that the provisions of this clause in respect of compensation will not be sufficient to compensate for its loss, the value of the goods shall be insured by itself, otherwise the shipper shall bear all risks of loss and damage.
7.The goods query
In case of any of the following situations, the shipper may apply to the carrier for enquiries concerning the mode of transport (other than surface parcel) :
1) goods do not display online tracking information according to the normal processing time;
2) failure to deliver goods beyond the time limit promised by the selected mode of transportation;
3) the delivery of the goods is shown to be successful on the corresponding enquiry website of the freight method selected, and the recipient has not received the parcel (except EUEXP of the china-europe special line);
4) the recipient reported that the goods were damaged and reduced, which was inconsistent with the delivery of the goods;
5) unknown expenses are incurred.
Sender shall ensure that in the delivery of the goods detailed and accurate information, when the query query is required to provide information about the goods, as a result of the goods delivered information does not accord with submit the query information, or the sender of the goods does not meet the requirements for the check to the information carriers, refused to query, all the loss and responsibility shall be borne by the sender. Because the international transport of goods a query time, space, and transit link restrictions, different countries and different mode of transportation of the query phase difference, the company will take reasonable efforts as the sender query condition, but shall have no liability for carriers, delay the reply.
8.The claim
Any claim must be made after the end of the company's cargo mode enquiry period.
1) internal loss of the company
The company shall be liable for any loss of the goods signed by the company and delivered by the company to the carrier. The amount of liability shall be based on the declared value entered by the sender in the company's system or the actual value of the product (i.e. the purchase certificate and invoice provided by the customer, etc.), whichever is lower. The maximum compensation for a single package is no more than $100.
2) the carrier is missing
After the delivery of the goods from our company, the carrier will provide the relevant delivery certificate. If the goods are lost, the liability for compensation lies with the carrier. The company will assist the customer to make a claim to the carrier, and the claim amount shall be subject to the compensation provisions of each mode of shipment.
3) the delivery address of the goods is wrong due to the operation reason of the company
Because of the company operating the reason lead to goods hair wrong address, the company will have by mail or Courier fee discount refund to the customer, in order to send the wrong address to the correct address forwarding the lowest cost of postage in the way. But do not bear the indirect economic loss of the wrong goods.
4) the parcel was lost due to customs spot check
When the cargo passes through the customs, the customs opens the cargo inspection, which may result in the loss of the parcel, the loss (in whole or in part) of the parcel or the seizure by the customs. The company shall not assume any liability arising therefrom.
9.Transportation delay
The company on the website of the delivery time from the corresponding query website has a record of operation to the time of arrival of the goods, but does not include the time, the company take the sorting center sorting and customs clearance time. These standards are not commitments, nor are they an integral part of the agreement. The company shall not be liable for any loss or damage caused by the delay in shipment.
10.Irresistible factors
The company shall not be liable for any loss or damage caused by reasons beyond the control of the carrier. These causes include but are not limited to: natural disasters, such as earthquakes, tornadoes, storms, floods, fog, etc. Force majeure events such as war, air disaster or embargo; Inherent defects or characteristics of the goods (whether or not the company is aware of them); Riots or civil disturbances; ACTS or omissions of non-employees of the company or persons not in contractual relationship with the company, such as shipper, consignee, third party, customs or other government departments; Labour and Labour matters; Electromagnetic damage or deletion of electronic audio and video images, data or records.
11.Warranty and liability of the sender
If the sender violates the relevant laws and regulations or violates the following warranties and representations, the sender shall bear all expenses and indemnities arising therefrom and the loss and damage caused to the company thereby:
1) all information provided by the sender or his agent is complete and accurate;
2) the goods are prepared by the sender or his employees in a safe condition;
3) the person who prepares the goods for the sender is fully reliable;
4) the shipper shall ensure that the goods are free from undue interference by others in the preparation, storage or transportation of the goods;
5) all marks of the goods are complete and accurate, the address is clear, the packaging is appropriate, and it is suitable for safe transportation with general attention;
6) comply with relevant customs and import and export regulations, as well as other laws and regulations.
12.Route
The sender accepts all routes and routes arranged by the carrier, including possible transit points.
13.Audit certification
Before using the company's services, the sender should provide true and valid information so as to enjoy the services provided by the company normally.
14.Application of law and dispute resolution
Considering the interests of the company, in addition to the conflict with applicable law, all disputes in connection with this terms will be subject to the goods the original send parts to the court of exclusive jurisdiction, and apply the original to send to the law of the state, irrevocably accept the jurisdiction of the sender.
15.Severability
The invalidity or unenforceability of any part of this article shall not affect the validity and enforcement of any other provision.
